Features highlighted by research
Liking the family
Long-term commitment
Practical assistance
Mobilisation of community
Understanding parents' feelings
Close integration of supports
Independent advice/advocacy
Book knowledge only
No continuity in services
Undermining the parents
Shifting the blame
Inappropriate standards
Undervaluing families
Unwarranted intervention
Taking advantage
Playing on parents' fears
Gender bias
Not being there
'For better, for worse: professionals, practice and parents with learning difficulties', in Philpot, T. and Ward, L. (eds.) Values and visions: changing ideas in services for people with learning difficulties. London: Butterworth-Heinemann, 1995 pp. 290–303.